Returns & Exchanges
At Giant Vapes, we want your wardrobe to fit your lifestyle perfectly, which is why we offer a hassle-free 30-day return window for all unworn apparel. If you are not completely satisfied with your purchase, simply follow our streamlined process to secure a refund or exchange.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
- 2.Prepare the Package
Place the items in their original packaging with all tags attached, ensuring the garments are free from wear, scents, or stains.
- 3.Attach the Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your return package.
- 4.Ship and Track
Drop off your package at any authorized carrier location and keep your tracking number handy until your refund is processed.
